Independent Pet Store Stores
You may have heard of some of the biggest pet store chain names, but did you know that independent pet stores make up about a third of all pet specialty sales in the United States? It is estimated that there are between 7,000 and 10,000 independent pet stores in the U.S., and although they have a number of larger competitors, they continue to thrive because of their customer centric approach to business.
Independent pet stores are known to offer a more diverse selection of products than larger pet store chains. For example, smaller independent stores may feature pet clothing designed by local artists mixed in with clothing options from larger manufacturers. Because independent pet stores are privately owned, they are often more likely to take chances on trying new products to see how customers respond. In fact, many larger chains look to independent pet stores when predicting trends in the industry.
Some independent pet stores have even started to offer freshly prepared food and treats for pets served in in-store cafes. This new addition makes shopping at a pet store more of an experience than just another boring trip to pick up pet supplies. Customers have responded well to the changes that independent pet stores have made, and continue to come back to see what else is new and happening.
Another reason why customers flock to independent pet stores is because of the customer service offered at these retailers. Owners and their staff get to know each of their regular customers (and their furry friends) so when a customer walks into the store, they’re greeted by a friend rather than an employee. Because of this deep relationship, customers feel comfortable asking independent pet store employees for advice on how to care for or raise their pets. They trust independent store employees to give them advice that will benefit their pets—not the store’s bottom line.
Besides the impeccable customer service and wide selection of products, independent pet stores tend to be more involved in the community than larger chains. These stores usually participate in pet adoptions and host events related to helping animals in the community. Store owners are typically dedicated to spreading awareness about rescue animals, animal cruelty, and other issues facing the world of household pets.
As you can see, there’s a clear demand for independent pet stores in today’s world, so why not get your product on the shelves of these stores? To learn more about how Mr. Checkout Distributors can help you reach independent pet store owners, contact us today.